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Bug Logic: we all have issues

Bug Logic: we all have issues

Key Takeaways Precise issue reporting dramatically speeds up resolution: When users report problems with clear context, including which screen they were on, what action they took, what they expected, and what actually happened, developers can diagnose and resolve...
Double-keying: We Have Penicillin

Double-keying: We Have Penicillin

If you were to ask me what’s the most common source of pain for new, first-time clients, I can say unequivocally that it’s double-keying – the practice of entering the same piece of information in more than one location (e.g. two different Excel...
New Skin: A Case Study

New Skin: A Case Study

Key Takeaways A visual redesign can transform user perception and adoption of FileMaker solutions: Updating the look and feel of an existing FileMaker system, even without changing its underlying functionality, can dramatically improve user satisfaction, reduce...