Key Takeaways Custom ERP transforms restoration operations: ICON’s outdated systems created inefficiencies in parts tracking, labor management, and customer updates. Alchemy developed a restoration CRM software solution using Claris FileMaker to automate workflows and...
Key Takeaways Cyber attacks can halt operations overnight: A ransomware breach can lock critical systems, encrypt data, and paralyze revenue-generating activities for weeks, putting both finances and reputation at risk. Downtime compounds the damage: Beyond recovery...
Key Takeaways Core software needs are universal, but workflows are not: Every business values intuitive design, reliable change logging, and strong search functionality, yet the way estimates, inventory, and operations are managed varies widely by industry and company...
At last year’s FileMaker Developer Conference, it was made abundantly clear that Claris International Incorporated (formerly FileMaker Inc.) was taking many bold steps to drive the FileMaker platform forward at a faster pace. With the addition to the product line of...
Continuity of Operations Have you ever heard the phrase, “continuity of operations?” Don’t feel bad if you haven’t, it’s just jargon for “keeping my business alive when things go wrong.” In a recent post, I shared some information about disaster planning and recovery...
Thinking about the Unthinkable Most humans don’t like to think about worst-case scenarios. It’s stressful and, usually, unproductive to dwell on the bad things that might happen. Yet every business small owner, every CEO, every IT department head, knows that at least...
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