The installation services industry is becoming increasingly complex with growing customer expectations pushing the need for fast, efficient, and effective scheduling, communication, and field service operations. From HVAC and electrical work to security system...
In today’s fast-paced digital world, new technology is innovating almost every industry, yet most businesses still rely on outdated, inefficient business software. While these legacy systems can address some basic requirements, they often result in higher expenses and...
In the world of small business, one thing is certain: no two companies operate exactly alike. Yet, there’s a striking commonality in the challenges they face, especially when it comes to managing operations efficiently. At Alchemy Group, we’ve learned that while...
Continuity of Operations Have you ever heard the phrase, “continuity of operations?” Don’t feel bad if you haven’t, it’s just jargon for “keeping my business alive when things go wrong.” In a recent post, I shared some information about disaster planning and recovery...
Thinking about the Unthinkable Most humans don’t like to think about worst-case scenarios. It’s stressful and, usually, unproductive to dwell on the bad things that might happen. Yet every business small owner, every CEO, every IT department head, knows that at least...
The big news today is about the SNAFU in the 2020 Iowa Caucus, involving problems that are being blamed on an app that was developed to compile and report the candidates’ results. With 21 years of providing software to our clients, I can say that software is...
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