Got 60 seconds to learn the real value of custom software? Check out the video to learn more.
Custom Software Success Stories: Lessons Learned

Here at the Alchemy Group, we’re passionate about transforming businesses through the power of simple, useful, and beautiful custom software solutions tailored to their needs.

Why? Because it’s our mission to make your company more efficient and profitable, and we know firsthand the impact custom solutions can make.

The thing is, your business is unique. The way you operate, your goals, and your challenges aren’t the same as your competitors. But a lot of business software isn’t unique. It’s generic and limited, trying to solve the same problems across a range of different industries.

While generic desktop software can be a quick fix, it’s rarely a long-term solution for businesses seeking efficiency and scalability. Custom software solutions offer a chance to break free of restrictive off-the-shelf solutions to modernize and improve your operations.

Let’s take a look at how some of Alchemy’s custom software solutions helped transform businesses right across the globe.

 

Alchemy’s Custom Solutions in Action

 

Just Sign Here

The staff of a growing home design business were buried in paperwork from both clients and employees. Getting essential documents signed was a constant speed bump, and often delayed moving work to the next step.

To reduce the amount of paperwork and automate a painful manual process, we integrated DocuSign into their system to smooth the legal signature process. This resulted in a faster, more secure, and greener way to handle business.

 

Helping People See Better in Jamaica

Dr. Richard Cross led a team of ophthalmologists and eye-health professionals dedicated to providing vision care to underprivileged communities in Jamaica, striving to improve the quality of eye care through his humanitarian efforts.

Dr. Cross contacted Alchemy through Apple and FileMaker, Inc. to help him with a mobile solution that would make it possible to treat more patients in the limited time available each visit.

With WiFi networking in short supply, Alchemy created a synchronization routine that allowed the volunteers to sync patient data between the server and iPads before and after excursions to see patients. This allowed everyone to have up-to-date information and provide ongoing care, even upon returning for subsequent visits to the islands.

As a result, access to essential eye care services was significantly improved, positively impacting countless lives.

Path to Success:

  • Easy-to-learn interface for volunteers
  • Simple patient management
  • Thorough data entry
  • Synchronization of data with server in limited-network environment

 

Creative Costuming and Designs

We worked with a costume-making company that builds themed outfits for dance teams, marching bands, and drill teams. The challenge was that not only was each performer uniquely sized but each costume needed to evoke a particular mood or message.

To achieve this, a team of designers begins by sketching the costumes and then refining their estimates by incorporating materials identified through keywords. These keywords may refer to color, fabric texture, or other characteristics. For more intricate costumes, a complexity score can be assigned to enhance the estimate and assist with schedule load balancing.

What started as a small mom-and-pop business grew into a mid-sized company with a loyal customer base. As they expanded, their production processes remained unchanged. We replaced their paper-based system with a manufacturing system integrated into a comprehensive software platform. This included a reverse scheduler, allowing them to work backward from the ship date to meet deadlines without stress.

The system improved efficiency, making them a top competitor within a few years. It paid for itself in time savings and better order fulfillment within 18 months. We also developed a web customer portal, shifting measurement entries (25+ per performer, 20 performers per order) to customers, freeing up employee resources.

 

Speed, Efficiency, and Accountability for American Plumbing

Rich McKeown, the owner of American Plumbing, was facing the challenge of improving efficiency and accountability across the organization’s operations. As the company grew, managing workflows, tracking job progress, and ensuring seamless communication between teams became more complex. To address these issues, they needed a solution that could streamline processes, enhance real-time visibility, and improve overall operational control.

Alchemy set him up with a custom system designed for the flexibility of a plumbing business, with an iPad for every truck. His plumbers log in to the system to see each new job and even directions to get there with just a few taps. Once they are on-site, they can share photos with team leaders, write up estimates using custom project estimating software, collect signatures, and accept payment with a credit card — all while the back office keeps tabs on the crew’s location and work status.

“The team at Alchemy designed a custom system that not only gives us up-to-the-minute data on our job queue but also allows our field personnel to produce an invoice on an impact-resistant tablet, swipe a credit card, and verify payment instantly. The customer gets an invoice in an email.” – Rich McKeown

Everything about this system is built for ease of use and speed:

  • Simple iPad app
  • Maps and directions to customers
  • Easy invoice and estimate creation
  • Credit card processing with direct-to-email receipt
  • Flexible job queue
  • Quick customer lookup and job creation
  • Billing and aging

 

Ending Wasteful Guessing

A national dental supply company arranges medical waste pickups on a flexible schedule—weekly, bi-weekly, monthly, and beyond. To ensure trucks follow the correct routes on the right days without being over- or under-scheduled, they needed a more efficient system.

We created an automated scheduling solution that optimizes daily routes for each driver. This system has been reliably in use for nearly 20 years.

 

Why Custom Matters

You might consider your way of doing things to be a competitive advantage, and you should, because your business is unique. Custom software is built for your business and your business only. It’s designed to fit your exact needs and workflows, making everything smoother and more efficient on your terms.

As a boutique software development firm, we’ve spent over two decades building tailored manufacturing software solutions for a select group of clients, consistently delivering remarkable results. Our expertise in software and agile software development ensures that we can design and build systems, desktop and mobile apps that enhance operational efficiency, improve decision-making, and increase profitability.

Through our custom software development services, we help businesses save time and money by building beautiful and efficient software. Our powerful, easy-to-use solutions are designed specifically for your organization’s needs and offer seamless integration with your existing systems. We’ll start by identifying organizational inefficiencies based on your recommendations and go from there! We’ll walk you through each step of the process so that no balls are dropped during the transitional phase.

 

Some of the business processes we develop tailored software for include:

We specialize in developing custom software that is not only powerful but also user-friendly. Our solutions feature elegant, intuitive interfaces designed to automate processes and streamline operations.

Whether you need to upgrade legacy software, implement software integrations, or build entirely new software systems, we ensure seamless compatibility with your business processes. We pride ourselves on tailoring software to fit the way you operate, enhancing efficiency and productivity.

 

Transform Your Business Processes with Alchemy’s Custom Software Development

With over 25 years of experience, Alchemy Group has built a reputation for consistently delivering powerful, clean software tailored to our clients’ unique needs across many industries.

We specialize in creating software that is not only powerful but also user-friendly. Our solutions feature elegant, intuitive interfaces designed to streamline and automate your workflow. We pride ourselves on our ability to customize software to fit seamlessly into the way you do business, enhancing efficiency and productivity.

We excel in digital transformation by solving complex problems and integrating cutting edge technologies into our clients’ systems. Our experience includes implementing unique solutions like floor plan diagramming, complex estimating and scheduling, real-time field service, and more – ensuring your business operates smoothly and efficiently.

With a proven track record of delivering bespoke software solutions, The Alchemy Group is dedicated to helping your business grow. Our comprehensive training and support ensure that you can fully leverage the power of our software to achieve your goals.

If you have a custom development project, contact us today, and let’s discuss how our software engineering experts can tailor a solution to your specific business.

Got 60 seconds to learn the real value of custom software? Check out the video to learn more about our custom software development solutions.

Latest

From the blog

The latest industry news, interviews, technologies, and resources.